[Note: Please be advised that the XKSSTEL X11 or X12 is no longer being stocked. This post is being kept for archival purposes only, should you still own the phone and need to download the manual once again. If you're interested in buying an X11 or X12 clone, check out the newer generation X12 from Star. A selection of other newer and better smartphones is available on our China online shopping website.]

XKSSTEL X11, a popular China made mobile phone, is sold in many countries around the world. As with many other China mobile phones, it can be tricky to familiarize yourself with this phone’s features just by browsing the phone.   Here are some of the frequently asked questions we have received:

• How do I add Music to the XKSSTEL X11 phone?
• How can I set up Internet for my XKSSTEL X11 or X12?
• How do I format a memory card for XKSSTEL X11?
• How do I restore the factory settings?
• What is the pin code?
• and so on…

After many emails from our customers we have decided to put up a post with a link to an English manual in PDF format.  This manual will also be helpful for those using the XKSSTEL X12.  To download the manual click here.

If you have experience setting up the XKSSTEL X11 for different mobile phone carriers, please share your knowledge in the comments below.