Today I decided to do something off-the-clock. . . literally. Yes, I’m not timing this post in, because I just want to be absolutely honest. In the few months that I have been with the online wholesaler, Bigboxstore, I’ve since other people’s responses about Bigboxstore. I’ve seen negative comments and positive ones, too, and I’ve heard good reports and bad ones as well. I can’t tell you with absolute authority that all of the positive comments are true and none of the negative ones are false, but I can you that the people at Bigboxstore do their job pretty much as they’re expected to do.
A customer might ask me if I’ve been a customer of Bigboxstore myself, and my answer would be that I have. Both while I was at China and when I was back home (let me keep my homeland secret for a couple more posts). I’ve ordered my share of products from Bigboxstore and I can attest that I am indeed satisfied with the quality of items I received.
My first order with Bigboxstore was a HDD media player that I now use as both a media player and a home network file server. When I made the order for the HDD media player, it was packed and shipped the next day, and I got the EMS tracking number to track my order. The order was scheduled to arrive within 2 weeks, and that’s basically what happened. I was able to track my order as it moved from Shenzhen to Guangdong where it was shipped via air, and as it was handed over to customs in our country. Sadly, however, customs (which is notorious for being corrupt in my country) held my shipment and made me pay exorbitant fees – that is, however, an altogether different story, albeit, not befitting this blog in any way.
I’ve been using my HDD media player since it arrived and I’ve been able to set it up to function over the wireless network. I admit that it didn’t take me very long to get it all up and working (about 15 minutes, all-in-all) because I have a lot of experience in installing and troubleshooting electronics and computers. It also doesn’t take a lot to keep it working, and that, I know, isn’t because I’m good at installing and troubleshooting electronics and computers. The product itself is very well made and the Linux-based firmware is solid.
In another instance, my boss (he’ll probably want his name kept secret) offered to give me a laptop from the catalog when my own laptop (an Acer Aspire 4740) stopped working. I was eventually able to isolate the problem on my Acer to a badly manufactured mainboard and had it repaired and also was able to find a computer to use while the laptop was being repaired, but my boss’ offer showed that he was confident that his products would work and would not result in a loss of productivity.
Here's my HDD media player from Bigboxstore.com. My Acer laptop is currently connected to it, because I'm doing a very very large file transfer (because as with any wireless network there are limitations in speed, of course). This picture is temporary. I'll get a better picture up, as I'm in a bit of a hurry right now.
So, in conclusion, I can’t deny the fact that there are people who have given bad reviews of Bigboxstore. I also can’t say whether they’re true or not, but from firsthand experience, working for and buying from the company, I can tell you that they’re definitely a legitimate and reliable company to do business with.
