[Note: Please be advised that the XKSSTEL X11 or X12 is no longer being stocked. This post is being kept for archival purposes only, should you still own the phone and need to download the manual once again. If you're interested in buying an X11 or X12 clone, check out the newer generation X12 from Star. A selection of other newer and better smartphones is available on our China online shopping website.]
XKSSTEL X11, a popular China made mobile phone, is sold in many countries around the world. As with many other China mobile phones, it can be tricky to familiarize yourself with this phone’s features just by browsing the phone. Here are some of the frequently asked questions we have received:
- How do I add Music to the XKSSTEL X11 phone?
- How can I set up Internet for my XKSSTEL X11 or X12?
- How do I format a memory card for XKSSTEL X11?
- How do I restore the factory settings?
- What is the pin code?
- and so on…
After many emails from our customers we have decided to put up a post with a link to an English manual in PDF format. This manual will also be helpful for those using the XKSSTEL X12. To download the manual click here.
If you have experience setting up the XKSSTEL X11 for different mobile phone carriers, please share your knowledge in the comments below.
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hi
i need xkstel x11 games and softwares.
but i also dont have pc suite for my mobile.
so plz give me the link to get all these things… especially GAMES. and how do i install the games to my phone
my mobaile is some times cutting the line within one minute.
if not cut within one minute no problem it will continude
I have had my XKSSTEL X11 for two weeks now. It has stopped receiving and sending calls. What could be the problem?
Can someone at the factory help me? THe signal strenght is good and all the other features are working but I cannot receive or send out any calls.
Regards …. Stephen Annel – Barbados
hi!
i just bought an xksstel x12, and some things about it are driving me crazy! it came with a prison break wallpaper, that WILL NOT go away. Even after i change the wallpaper, it changes itself back to the old one within the hour. Also, the message tone is SO LOUD and i can’t figure out how to turn it down. Does anyone have any tips?
Thanks for the manual. Hope it helps!!
well, i figured out how to get rid of the prison break wallpaper! you have to go in to phone settings and turn off GSENSOR. yay
please tell me how. I hate that!
found it too!
i bought the xksstel x11 from ebay also and can not recieve or send text messages or get on the web as it says gprs not subscribed how do i fix that
Hey, can u tell me how to change the theme on this phone and how to get my inbox to store more messages. Thx
For volume control, go to user profiles, general, customize & volume.
Where can I download pc suite for china mobile XKSSTEL X12
i have the xksstel x11 too, and as of right now i can’t get the phone connected to the computer, the bluethoot nor the usb works ….
plz help
Bigboxstore.com Customer Service, please feedback to your supplier/manufacturer on this!!
IMPROVEMENT WISHLIST for XKSSTEL X12
1. FLASHLIGHT not found in shortcut list
In original default (and untouched) mode, the flashlight can be turned on by pressing the direction key LEFT. However, if you change definition of the direction keys for other shortcuts (Bluetooth, etc), you CANNOT FIND the Flashlight function anywhere in the shortcuts to change it back!!!
2. Business Card (VCard)
In Bluetooth mode, the phone can SEND OUT Business Cards, but CANNOT RECEIVE Business Cards!!!
3. Contacts
The only way to transfer contact list from one phone to the X12 is to copy everything into the SIM Card from one phone, then copy from SIM Card to X12. A PC software is needed to make it SIMPLER!!!
i too bought the xksstel off of ebay and when i try to recieve mms messages it come with a gprs not subscribed how do i fix that?
I also have this same phone and i cant receive picture it is sayin something bout the gprs is not subscribed…how do i fix that?
I too bought the xksstel off ebay and can not get thee internet or recieve picture mail
hi guys here is the phone suite for the x11 simply install the phone suit and connect your phone to the pc then choose com port.
you will be able to navigate your cell and check your phonebook etc.
now if anybody can help with games and themes for this phone i will be thankful.
Link: http://rapidshare.com/files/259874927/X11_phone_suite.rar.html
hola quiero saber como muchos donde bajar temas y hacerlo mas personal y cosas asi y otra cosa es cuales son las bentajas de este celuar desventajas y cuanto tiempo de utilidad tiene?x fa den un link q y toy aburrido con ese celular jejejeje.;)
how do i get the prison break screen saver off my phone,i can’t figure out how to turn the volume down and i can’t send picture mail plz help
hi purchase korean mobile xksstel x11, this is not provide themes so i need t
themes how can i get themes and audio plz guide me. Thanks
has anyone used their own photos or pictures for their wallpaper for the x11? does it always have a white border? how do you change that?
ignore my previous post. i was using too big a picture. the good people at xksstel helped me. just thought i would pass it along, though i’m probably the last person to figure it out, that the correct size of picture for the wallpaper is 240 by 320 pixels
i can’t download or recieve mms on my xksstel x-11 phone it says storage full.please delete some files how do i do this. please help
cant download mms says storage device full I just got the phone xksslet x-11 off ebay t-mobile is my carrier.
I have an xksstel, and for some reason the volume default is set to vibrate. I have gone into the user profile and cranked it up to 7, but nothing happens, can anyone tell me how to get the volume back on this phone, and also,,,how do i get rid of the prision break wallpaper?
i have just bought an xksstel x11 mobile phone and i wondered if i have a way to download new themes on it? i really wanted to changed the theme.. hope you can help me with this problem. thank you!
ace_ignition
iF U ARE HAVING ISSUES FOLLOW THESE INSTRUCTIONS THEY WORK PERFECTLY AND I HAVE DONE THIS ON 2 DIFFERENT CHINESE BRAND PHONES
http://www.fixya.com/support/t2093878-need_help_setting_up_gprs_att_network
i dont no how to put music iit and prison break wont go of
i dont know how to put music in it and the prison break wallpaper wont go of
I can’t sent or receive any kind of multimedia messages
I can’t sent or receive any kind of multimedia messages any help
i cannot connect to the gprs and i cannot recieve/send any kind of multimedia
hey, can anyone tell me how to fix the problem of call getting cut after a minute?
I bought a xksstel mobile phone and it keeps turning itself off. The battery is fully charged, and I tried resoring factory settings, but that was no help. Is there a solution to this or should I just return the phone?
has anyone figured out how to get past the error message of storage full when trying to send or recieve mms with the xksstel x11 phone
In my chinese watch phone, I am unable to turn off the flash light.Can any one please help me?
I purchased a XKSSTEL X12, how do I turn on the speaker when I get a call, could not find in manual
Hi i just got a XKSSTEL X12 and i can’t get it to Vibrate. I really need to get this feature working
Donald, after call is connected, the mention “H-Free” (hands free) appears at the bottom right of the screen. Press the button under it and you get sound !
Randy, go to Menu > User Profile > General > Customize > Alert Type, then select Ring, Vibrate or both.
I tried all the link above but couldnt get it working. :- / Found the info needed here:
http://www.tradebit.com/filedetail.php/9076437-xksstel-x11-x12-x13-x16-english-manual
can somebody tell me how to download music on this phone. do i need a special program or what cuz i can download songs on windows media player. please reply!!!
i need to know how to get internet on my xksstel i think its an x11 or 12 one or the two and i have a centennial sim please help.. very frustrated
Thanks Dan!!! I checked that link… http://www.tradebit.com/filedetail.php/9076437-xksstel-x11-x12-x13-x16-english-manual
I had to download music with a special cable and found the instructions at the link to work.
Bayb, you must use the settings that are in the file in that link to get your internet workign
How I get the keypad sound off. Every time I press a # when making a call, it says the number. I just do not want every one to know the number I am calling, plus it gets very annoying. Help!
hi guys to change to ring when on vibrate just go to user profiles clik on general then clik on customise then alert type and then set to ring…to turn down volume go to user profiles then clik on general then customise then clik on volume then ring tone and then adjust …..to change ring tone go to user profiles and then clik on general then customise then tone setup then clik on power off to change the power off tone then go back to that screen when done and clik on power on to change power on tone thats about all i know about that ..as far as i know you should setup gprs before you use mms through fone i managed to navigate to this first clik on services then data account then clik on gprs and select your provider i will say i couldnt get this to work either so i reset to factory defaults the factory reset code is 1122 and still couldnt get it to work…so i hope i helped someone tlk soon …..bonnell
hi again to change wallpaper go to settings then clik on phone setup then clik on display characteristic then clik on wallpaper then clik on system and then select any of the 3 wallpapers to choose a photo go back a step to system oand user defined and clik on user defined then select phone or memory card then photos and then select whichever photo you want then clik on ok on bottom left ..hope this helps…bonnell
hi again guys to put music on xksstel x 13 turn off the fone and then connect it to your usb cable that came with fone and then connect it to the computer wait for windows to detect it then (autoplay) will open twice.. on my computer the HDD is C drive and floppy is A drive.. dvd drive is D so send music to drive E not F there isn’t enough room on drive F ..to do this go to your mp3 music on your HDD (usually in documents) right click on the song or if you want to select more than 1 song put cursor on the second song and hold down Ctrl key and click on it repeat as many times as you like with other songs do not hold Ctrl key too long or it will copy the song (then put arrow on send to and select drive E)you will then see windows copy the song(s) to your fone when finished unplug your fone from pc and start it and your music will be on the memory card in file manager then click on music or audio and it should be there …to stop screensaver from changing back to prison break click on (menu) then (settings) then (phone setup) then (display characteristic) then you will see wallpaper and screensaver change both to desired picture by clicking on (screensaver) then (select) then (system) for pictures that come with fone or click (user defined) to select picture from your photos you have put on or taken with fone they should be on your memory card screen saver is like a computer it comes back up when fone is not in use for a while so be sure to change screensaver and wallpaper to desired picture …hope this helps ..bonnell
my first 2 submissions were for xksstel x13 mobile phone..i also tried to download mms settings from internet but it didnt work so i phoned my mobile phone company and they sent out mms settings to my phone by text then i could send and receive pictures but some phone companies might not have the settings for this particular phone so you could try the manafacturer send them an email with your phone number and ask them to send to your fone i dont know if that will work but its worth a try… ok hope this helps someone…bonnell